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Ascent Business Advantage Credit Card FAQs

Basic Information

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What is the Business Ascent Credit Card from ICICI Bank?

The Business Ascent Credit Card is designed for small business owners and self-employed professionals. It offers reward points on every payment, fuel surcharge waiver, AMEX lifestyle privileges and business expense control.

Who is the card best suited for?

Business Credit cards are specifically designed for entrepreneurs , proprietors and MSMEs to manage business finances more efficiently

What are the standout features of the Business Ascent Credit Card?

Stand-out features include 2 complimentary domestic airport lounge visits per quarter, fuel surcharge waiver on transactions at petrol pumps, SME-exclusive offers across categories, and AMEX privileges.

How are reward points earned on this card?

Reward points are earned for every ₹200 spent: 4 points on airline & dining, 3 points on other spends

What are the joining and annual benefit points?

You earn 3,000 reward points on payment of first month’s bill and 2,000 reward points within 30 days of paying the annual fee.

What redemption options exist for the reward points?

Points can be redeemed for movie tickets, flight tickets, hotel vouchers, mobile phones, electronics and lifestyle products.

What key business travel benefits does this card offer?

The card includes two complimentary domestic airport lounge visits every quarter and reward points.

How does this card support business expense management?

It allows tracking and managing spends via an Admin/Self-care portal where you can view/download statements and monitor SME offers.

Can the business-owner benefit personally as well?

Yes — the SME-focused card offers personal lifestyle and travel privileges (AMEX offers) in addition to business expense rewards.

Eligibility & Documentation 

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What are the documents required to apply for Buisness Cards ?

After you’ve met the eligibility criteria and decided on the Business Credit Card that fits your needs, the next step is to get your documents in order. Being prepared with the right documentation ensures a quicker and smoother application experience. The list of documents might vary based on the constitution of the registered business. For a self employed business indicative list of documents are mentioned below: ·        Business Registration or Incorporation Certificate·        Proof of the business’s registered office address.·        Financial documents ( bank statements/ audited financial / GST return) Bank will perform additional due diligence based on the financial assessment of the submitted documents.

Is separate proof required for self-employed business owners?

Yes — the self-employed or business owner must furnish proof of business (such as turnover or income proof) besides personal KYC to meet the income eligibility criteria.

Can I apply online or do I need to visit a branch?

You can apply online via the ICICI Bank website by selecting the Business Card variant and submitting the application form. Branch assistance is available if required.

What is the eligibility Criteria for Business Cards ?

Business Credit Cards are designed for entrepreneurs, business owners, and self-employed professionals. While the exact requirements may vary, applicants are typically expected to:·        Own or manage a registered business/professional practice in India·        Have a stable financial track record Apart from these conditions, Bank may also consider other factors pertaining to business stability and history before approving the application.If you own a business or are a professional with steady income, you can check your eligibility and apply with ease. 

Interest Rate, Fee & Charges

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What happens if only the minimum due is paid?

If only the minimum due is paid, interest is charged at 3.75% per month on the outstanding amount.

How is the credit limit determined for this card?

The credit limit is set based on business turnover, credit history, income, and ICICI Bank’s internal underwriting criteria for SME business credit cards.

What fuel surcharge benefit does this card offer?

The card offers a fuel surcharge waiver of 1.0% of transaction value at all petrol pumps, subject to terms.

Is there any spending requirement to waive the annual fee?

Yes — the annual fee can be waived if you spend ₹7,50,000 in the anniversary year.

Repayment & Tenure

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What happens if payment is delayed or minimum only paid?

If payment is delayed or only minimum due is paid, you’ll incur interest at 3.75% per month and may lose the benefits such as reward-point accumulation.

Does this card support EMI conversion on purchases?

Yes , emi is supported

What is the billing cycle and payment requirement?

The monthly statement will reflect your transactions; you must pay the minimum due (or ideally full outstanding) by the due date to avoid interest and maintain benefits.

Security, Custody & Safety

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What should I do if the card is lost or mis-used?

You should block your Credit Card immediately through the iMobile app under Cards & Forex > Block, or via Internet Banking by navigating to Cards > Credit Cards > Manage Your Credit Card > Block Card. You can also call Customer Care from your registered mobile number or visit the nearest ICICI Bank branch to block the card and request a replacement.

Are there controls to restrict employee usage or spending categories?

Yes — via the Admin/Self-care portal you can monitor and manage card controls, set merchant category restrictions or limits per employee.

What security features come with this card?

The card is issued by ICICI Bank and includes standard secure payment features, account monitoring, SME spend controls and the benefits of AMEX network privileges.

Closure

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What happens to unused reward points when closing the account?

On account closure, unused reward points may lapse. It is recommended to redeem your points before initiating closure.

How do I close the Business Ascent Credit Card account?

You may request card cancellation via ICICI Bank once all dues are cleared and no pending transactions remain; consult your relationship manager for formalities.

Service Requests & Account Managements

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How do I monitor multiple cardholders and expenses?

Through ICICI Bank’s online Admin/Self-care portal you can track spends, download statements and manage card usage across authorised employees or categories

Can cardholder details or limits be updated after issuance?

Yes — you can make change requests for card-holder details, update limits or manage authorised signatories via your business-banking relationship with ICICI Bank.

Can add-on cards be issued to authorised employees?

The product description does not explicitly mention add-on cards; business owners should check with ICICI Bank for the option under Business Ascent Credit Card.

Customer Service

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What is the escalation path for unresolved complaints?

If your complaint remains unresolved, you may escalate to the bank’s grievance redressal cell or approach the Banking Ombudsman as per regulatory guidelines.

How do I raise a transaction dispute?

Contact ICICI Bank’s card servicing team or your relationship manager, provide transaction and card details, and the bank will investigate according to its policy.

Miscellaneous

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Is there a fuel surcharge waiver benefit?

Yes — the card offers a fuel surcharge waiver of 1% at participating petrol pumps, helping reduce business fuel expense.